Help

Find answers to some commonly asked questions regarding:

Order Processing
We strive to process orders within 48 hours of an order's placement.

Product Pricing
All prices within the Picro Pictures & Photos online store are quoted in US dollars for your convenience. Payments for orders in international currencies are converted to our local currency, Australian dollars, for processing wherever applicable. Please note that the exchange rate used by your bank for calculating the amount billed may vary slightly if your account is not held in an Australian bank due to fluctuations in the exchange rate.

Payment Methods
At present we can only accept online credit card payments for orders. We accept Visa, MasterCard, American Express and Diners Club credit cards. We are not able to accept any personal checks and money orders.

Credit Card Security
Is it safe to use your credit card to place an order through our online store? Yes, it is completely safe! When you use your credit card to pay for an order at our online store, we encrypt the credit card number before the information is sent over the Internet. All credit card payments are processed in real time, so we don't store any of your credit card details at all; they are encrypted and sent directly to the bank to ensure that each purchase you make is protected and safe.

For more information regarding ordering and shipping information, feel free to contact us.